Retail's only turnkey, self-aware, self-adapting
Customer Analytics & Insights Platform

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Accelerating transformation & modernization

We unify customer data into your cloud 

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Mesh Analytics creates 90,000 customer measures

Creating a new kind of Single Customer View

A system for continuous learning @ massive scale

Fueling retail's first Cognitive Framework

Strategically optimizing every customer's lifecycle

Producing Insights that transform marketing

Accelerating your Customer Analytics & Insights efforts

And Infrastructure that transforms your business

 

Real marketing results from real machine learning*

 
 Acquiring Quality Customers
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Predictive Seeds increase contribution, increase margin, and reduce "one and dones" - acquire quality.
7x increase in customer contribution over traditional lookalike seeds
 Acquiring the Right Customers
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Pragmatic Persona, combined with Facebook targeting, helps you design your customer community.
30% increase in strategic customer acquisition over Facebook targeting
Expanding Spend into New Categories
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Using "Predicted Purchase" drove 67% of all converting customers to "new to them" categories/products.
67% success rate in introducing customers to new categories 
Expanding Customers into New Seasons
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Seasonal Predictive Purchase more than doubled customer expansion
2x increase in expansion of existing customer into new seasons
Seasonal Predictive Reactivation
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Specific "seasonal re-activation" using seasonal predictive purchase.
Drove a 73% reactivation rate for lapsed/churned in-store customers
Margin Improvements
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Frontloading sales opportunities at catalog/season start: decreasing competitive pressure/inventory risk
189% increase in customer "seasonal" net catalog contribution #SellThrough

* Results are typical (and are referenceable)

 
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Whether just starting your journey, seeking scale, or in need of rapid acceleration, OpenInsights empowers your Customer Analytics & Insights practice.

Explore our Cognitive Framework

 

 Cognitive frameworks power insurance, financial services and global intelligence organizations and are the only path to continuous, adaptive insights generation.

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Click right to explore each section of the Open Cognitive Framework
(included with every deployment)

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Open Analytics

  • Lifeblood Sales Operations

  • Merchandising & Demand

  • Marketing Attribution

  • CRM & Persona Performance

All reports are delivered "data ready," performance-optimized, and can be delivered through your existing business intelligence platform of choice.

Reports included with every deployment:

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Open Architecture (In Your Cloud)

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Provisioning & Resiliency provided by
our friends at TerraForm:

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You don't get an Insights-driven future without secure, scalable, enterprise ready infrastructure. Here's how we can help:

  • Fully provisioned, self-healing infrastructure
     - everything required to support your Insight efforts

  • Big Query (GCP) or RedShift (AWS) 
     - with our best-in-class events-based schema

  • Real-time/Batch Data Capture
    - including OpenPixel #DataIndependence

  • Cloud specific Machine Learning infrastructure
    - optimized for performance

  • Best practice-based security & compliance
    - all PII encrypted in motion and at rest)

Open provisions everything you need to run a world class Customer Analytics & Insights effort within hours, and takes you "insights live" within just weeks.

 
 
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Less Artificial.

More Intelligence.